Frequently Asked Questions

Yes, we ship our prints worldwide. Standard shipping is calculated at checkout based on your destination. Please note that international orders may be subject to local import duties and taxes depending on your country's customs regulations.

Because every open-edition and limited-edition print is custom-made to order, we generally cannot accept returns for a change of mind. However, in the rare event that your print arrives damaged during transit, please contact us within 48 hours of delivery with photos of the damaged packaging and print, and we will arrange a complimentary replacement immediately.

A Limited Edition print means that only a strictly dynamic, pre-determined number of prints will ever be produced for that specific image, across all sizes. Each limited edition print comes with a signed and numbered Certificate of Authenticity, ensuring its long-term exclusivity and value as a collector's piece. Once an edition sells out, it will never be printed again.

Absolutely! If you have a specific wall space that requires a custom crop, an extra-large size, or alternative display formats like premium canvas or high-gloss acrylic panels, please get in touch via our Contact Page. We are happy to accommodate bespoke requests.

Absolutely! We offer the option to send your purchase as a gift to a different address. During checkout, simply enter the recipient's address and add a personalised message. Rest assured, we won't include any pricing information with the gift. If you have any special requests or questions, feel free to reach out to us. We're here to help make your gift-giving experience seamless and special. Thank you for choosing Thorn Valley Studios!

To match the award-winning quality of Will’s photography, we use professional Giclée printing on museum-grade, archival fine art papers (such as Hahnemühle) for all of our Limited Edition Prints. This combination ensures incredible depth of colour, rich blacks, and stunning contrast. Because these materials are acid-free, your print is guaranteed to resist fading and degradation for well over 100 years when kept out of direct sunlight.

We take the utmost care to ensure your artwork arrives in flawless condition. Small prints are shipped flat in rigid, heavy-duty cardboard mailers with protective sleeves. Large prints are carefully rolled in acid-free tissue paper and shipped in heavy-duty, crush-resistant postal tubes.

We offer complete flexibility based on how you wish to display your artwork. Print-Only Option: By default, our standard prints are sold unframed and unmounted. This includes a small white border around the image for clean, seamless handling and custom framing. It's the perfect choice if you prefer to source your own matting to match your home decor. Bespoke Framing & Mounting: If you would prefer your artwork to arrive gallery-ready, we can provide professional mounts and high-quality frames in a wide variety of styles and colours. If you would like to discuss custom framing and mounting options for your chosen print, please get in touch with us before placing your order.